Hague News

A Major New Study by the Independent Battelle Institute Revealed That Water Softeners Can Save Significant Amounts of Money and Energy in the Home.

Contact: Dave Loveday
Water Quality Association
International Headquarters & Laboratory
4151 Naperville Road, Lisle, Illinois 60532-3696 USA
Email: tpalkon@wqa.org
Telephone: 630 505 0160 Fax: 630 505 9637


Released: April 14, 2010

LISLE, Illinois — Water softeners can save significant amounts of money and energy in the home, a major new study by the independent Battelle Institute revealed. Softeners help preserve the efficiency of water heaters and major appliances and keep showers and faucets unclogged, the report found. The study was commissioned by the Water Quality Research Foundation (WQRF) in 2009. Battelle Memorial Institute is a renowned independent testing and research facility dedicated to applied science and technology development.

Among some of the key findings of the study:

Gas Water Heaters:

Gas storage tank household water heaters operated on softened water maintained the original factory efficiency rating over a 15-year lifetime. On the other hand, hard water can lead to as much as a 48% loss of efficiency in water heaters. Each five grains per gallon of water hardness causes a 4% loss in efficiency and 4% increase in cost for gas storage tank water heaters when using 50 gallons of hot water per day. (On 30 gpg hard water, that’s 24% less efficient than with softened water.) Each five grains per gallon of hardness causes an 8% loss in efficiency and 8% increase in cost when using 100 gallons of hot water per day in a gas storage tank water heater. (On 30 gpg hard water, that’s 48% less efficient than with softened water.)


Electric Water Heaters:

Up to 30 pounds of calcium carbonate rocklike scale can accumulate in these heaters over time, according to the study. The life of the heating element will be shortened due to scale buildup because of increased operating temperature of the heating element. Also each five gpg of water hardness causes 0.4 pounds of scale accumulation each year in electric storage tank household water heaters. Such scale adversely affects the water heater’s performance. Battelle says in the electric storage water heaters operating on unsoftened water “the life of the heating element can be expected to shorten due to scale buildup increasing the operating temperature of the element.”


Tankless Heaters:

Indoor instantaneous gas water heaters (tankless heaters) operated on softened water maintained the original factory efficiency rating over a 15-year lifetime. The study found that tankless water heaters completely failed to function because of scale plugging in the downstream plumbing after only 1.6 years of equivalent hot water use on 26 gpg hard water. Softened water saves 34% of costs compared to operating on 20 gpg and saves 47% compared to operation on 30 gpg hard water.


Showerheads and Faucets:

Showerheads on soft water maintained a brilliant luster and full flow. Faucets on softened water performed well throughout the study; nearly as well as the day they were installed. Showerheads on hard water lost 75% of the flow rate in less than 18 months. Faucets on hard water could not maintain the specified 1.25 gallons per minute flow rate because of scale collection of the strainers. The strainers on the faucets using unsoftened water were almost completely plugged after 19 equivalent days of testing.



In the study, dishwashers and washing machines were operated for 30 days and 240 completed wash cycles on soft and hard water sources. The units using soft water were almost completely free of any water scale buildup. As the report states, they appeared as if they could be cleaned up to look like new with just a quick wipe down. the appearance of the inside of units using hard water showed the need for deliming and cleaning due to the buildup of scale and deposits.


WQA is a not-for-profit association that provides public information about water treatment issues and also trains and certifies professionals to better serve consumers. WQA has more than 2,500 members internationally.

Hague Water Conditioning Celebrates 50 Years of Excellence in the Water Treatment Industry.

To: All News Media
Re: Hague Water Conditioning Celebrates 50 Years
of Excellence in the Water Treatment Industry
From: Ruth Hague, Hague Water Conditioning, 614-836-2195, Ext. 107
Date: January 28, 2010


(Groveport, Ohio) William R. Hague began his entrepreneurial journey in 1960 with just a blank piece of paper and a vision. Fifty years later, his vision has been realized and the blank paper replaced by countless accolades touting his company’s contributions to the water treatment industry, numerous awards, and recognition for multiple cutting edge technological patents and product designs.


Hague Quality Water International grew its business from humble beginnings. Hague, who started his professional career as a door-to-door salesman, became intrigued by the water treatment industry and decided to sell water treatment equipment through an established local dealer. After working hard and becoming the top dealer in the Columbus, Ohio area, Hague became increasingly aware the equipment he was selling was not functioning properly and required numerous service calls. With the objective to provide his customers with better equipment, Hague decided to start his own business by purchasing parts and assembling his own water softener systems.


Hague’s business was profitable for several years but as the industry changed, so did Hague. In the mid 1980’s, Hague began his quest for his own unique water softener design. “I started with a blank piece of paper,” said Hague, “I put together an engineering staff and we started designing a new water softener.” Hague’s business venture was not instantly successful. He and his team invested large amounts of time and money to design a distinctive product.


Eventually, Hague’s perseverance paid off when the development of the WaterMax® water conditioning unit was finalized. The feature that set the WaterMax® apart from the competition was its patented, multi-compartment tanks offering flexibility in water treatment media configuration. To ensure his products were of the highest quality, Hague also implemented a rigorous equipment testing system to test each product before it left the manufacturing facility. Word spread through the industry about Hague’s new WaterMax® water softener and business quickly grew.


Today, Hague Quality Water International employs approximately 100 workers at its state-of-the-art 70,500 square foot manufacturing facility located in Groveport, Ohio. Locally, Hague operates 4 retail offices, which employs 27 people and services 20 counties in central and western Ohio. Throughout the company’s history, building personal relationships with customers has been just as important as providing quality products. If someone calls in with a question, they will speak to a live customer support representative; not an automated machine. “I’m real uptight about that,” says Hague, “I want a real live body, not an answering machine.”


With hundreds of Hague dealers nationwide, distribution continues to grow in the U.S. Hague Quality Water has also established a strong presence in international water treatment markets and currently exports to countries such as Western Europe, Russia, Japan, Taiwan, China, Latvia, Egypt, Turkey and Ukraine. Recently, Hague’s global efforts were recognized by Ohio Governor, Ted Strickland for demonstrating superior performance in exporting and raising awareness of exporting as a vital component of Ohio’s economy. For this accomplishment, Governor Strickland presented Hague Quality Water International with the E-Award honor.


Hague Quality Water International is the oldest water treatment manufacturer, owned and operated in the U.S., under continuous family ownership. Despite “retirement”, founder William R. Hague continues to be involved in the business and consults on several projects. “Fifty years ago, my father started our business and laid the foundation for all of our past and future success. We strongly believe in the future of the water treatment business and Hague’s growing part of its market”, stated Bob Hague.

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